OVERVIEW

Los Angeles has consistently been recognized as the #1 Digital City in the nation. As the world continues to move toward a digital economy and e-government model, concerns have heightened over inequity in digital access, literacy, and opportunity within our communities. This inequity could not only negatively impact the economic opportunity of certain communities, but also leaves room for potential disparities in accessing City services as these processes increasing move online. To mitigate this ‘digital divide,’ Los Angeles is now looking to develop a strategic and equity-centric approach to its deployment of technology and collaborations with the tech industry to ensure services are delivered to all Angelenos.

WHAT IS THE PROBLEM WE’RE TRYING TO SOLVE?

Some reports highlight disparities in access to computers and internet connectivity among low-income individuals, in addition to low digital literacy among the elderly and immigrant populations.

WHAT IS THE INITIATIVE?

The i-team is currently in the research phase of this project. We are examining the extent of the digital divide in Los Angeles, researching ways peer cities have address the digital divide in their communities, and looking into academic contributions in this field. By the conclusion of this project, we expect to implement impactful changes to policies and programs to bridge the ‘digital divide’ by increasing access to tools including the internet, improving online literacy, and by removing digital barriers to accessing City services.